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Blurry or Pixelated

Troubleshooting steps for resolving blurry or pixelated NoMachine connections, including hardware acceleration settings and display configuration adjustments.

If you’re connecting from Windows and your session appears blurry or pixelated, please open a support ticket or contact Live Support with your host IP and request that hardware acceleration be disabled on your server.

You can also try adjusting the display settings within NoMachine before contacting support.

If the connection is still blurry or pixelated

Section titled “If the connection is still blurry or pixelated”
  1. Edit your NoMachine connection.
  2. Open Configuration.
  3. Disable the following option:
    • Use UDP communication for multimedia data
  4. Save your changes and reconnect to the server.